Frequently Asked Questions
General
What file formats does Clavis support?
What file formats does Clavis support?
.gro, .pdb, .cif, and .mmcif text structures. It also opens native GROMACS binary trajectory sessions when users select a paired .gro + .xtc, .gro + .trr, .tpr + .xtc, or .tpr + .trr set together.Does Clavis require a backend upload for analysis?
Does Clavis require a backend upload for analysis?
How many frames can I analyze?
How many frames can I analyze?
What is the difference between TRACE, HTR, and GRADE?
What is the difference between TRACE, HTR, and GRADE?
Analysis
What H-bond cutoff should I use?
What H-bond cutoff should I use?
Why are some cages labeled incomplete?
Why are some cages labeled incomplete?
Can Clavis analyze guest occupancy?
Can Clavis analyze guest occupancy?
Can occupied guests be highlighted without showing cage wireframes?
Can occupied guests be highlighted without showing cage wireframes?
Files and Sessions
Can Clavis open large trajectories?
Can Clavis open large trajectories?
.gro trajectories use a streaming worker so the browser can inspect frames without loading the entire trajectory into memory. Paired GROMACS .gro + .xtc/.trr and .tpr + .xtc/.trr trajectories decode locally in a dedicated browser worker and use selected-frame timeline controls for dense native sessions. Native frames render with the full instanced-sphere molecular style (matching a static .gro of the same system); frame jumps stay responsive because each frame streams its coordinates into the existing geometry, and the full selected frame is used when Clavis runs current-frame analysis. Use .gro + .xtc/.trr when you need exact residue labels from the text topology — it is also the reliable path when a .tpr binary is not supported by the browser decoder.Will my scene survive refresh or clicking NEW/Changelog?
Will my scene survive refresh or clicking NEW/Changelog?
Is my structure data stored on Clavis servers?
Is my structure data stored on Clavis servers?
Account & Billing
How do I upgrade to Pro?
How do I upgrade to Pro?
Can I cancel my subscription?
Can I cancel my subscription?
Do unused free frames roll over?
Do unused free frames roll over?
Path Tracer and Export
How do I access path-traced rendering?
How do I access path-traced rendering?
Can I choose a custom output size?
Can I choose a custom output size?
Can I export movies?
Can I export movies?
Why is my path-traced render noisy?
Why is my path-traced render noisy?